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Care & services

Care & services

At Veldt, we offer a range of services to ensure that you get the helmet you need and keep it in excellent condition.

Helmet Selection and Custom Fitting

Our team is dedicated to helping you choose the right helmet for your needs. We also provide custom fitting services to ensure a perfect fit, enhancing both comfort and safety.

To speak with Customer Care contact use this email services or visit our Paris store which is located 26, rue du Bourg Tibourg, 75004 Paris or call +33 1 1 73 16 83 37.

Restoring Care Services

From choice of materials to methods of craftsmanship, every aspect of a Veldt helmet is conceived to endure.
Special care and regular servicing can help safeguard your piece’s longevity, comfort and luster over time.

Cleaning the Helmet

Interior and Exterior: For cleaning the inside and outside of your helmet and shield, use a solution of mild soap or detergent mixed with lukewarm water. Afterward, rinse well with clean water and wipe off using the cloth provided. Avoid using petrol or solvents, as they can damage the helmet’s shock-absorbing layers and other components.

Drying: Allow the helmet and shield to dry at room temperature. Avoid exposing them to excessive heat, as it may affect their integrity. If you choose to use spray-on wax or polish, do not spray directly onto the helmet. Instead, lightly spray it onto the cloth provided and apply it to the helmet to avoid scratches.

Cleaning the Leather Trim and Lining

Calf Leather Trim and Lamb Lining: some Veldt helmets feature calf leather trims and lamb lining, which are treated minimally to preserve their natural suppleness and soft texture. To minimize the appearance of marks on the leather’s surface, gently rub the leather in a circular motion using a small amount of colorless shoe polish (such as crème surfine Saphir). Shine the leather with a soft cloth.

Replacement of Paddings

Over time, the materials in contact with your head may become compacted, potentially affecting the helmet’s original fit. To address this, you can order replacement cheek pads and padding parts from our website to ensure a secure and comfortable fit.